Caller unsure after two tries
VOICELAST TURNS BEFORE THE HANDOFF
AGENTهلا بيك، وياك خط الفواتير. شلون أگدر أساعدك؟
CALLERأريد أعرف شكد باقي على الفاتورة
ACCESS TO THIS CONVERSATION IS LOGGEDCOLLECTED BY THE AGENT
- card_last4
- •••• 1964
- issue
- Double charge on statement
The caller has been told a person will pick up. Picking up assigns it to you and moves it out of the waiting list for everyone else.